Legal · Updated January 2025

Privacy Policy.

How Rubber World Industry LLC collects, uses, and protects your personal information.

No data sold

Ever, to anyone

HTTPS encrypted

All transmissions

Your rights

Honoured always

01

Who We Are

This Privacy Policy applies to gulfoflex.com and is operated by Rubber World Industry LLC (trading as Gulf-O-Flex®), registered at P.O. Box 2435, New Industrial Area, Ajman, United Arab Emirates. We are committed to protecting your personal data in accordance with applicable UAE privacy laws and international best practices.

02

Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Contact details: name, email address, phone number, company name
  • Technical enquiry details: project description, product requirements
  • Communication history: emails, chat records, support tickets
  • Usage data: pages visited, time on site, device and browser information (collected via analytics cookies)
  • Location data: country, city (inferred from IP address)
03

How We Use Your Information

We use your personal data to:

  • Respond to product enquiries, quotation requests, and technical questions
  • Process orders and coordinate delivery
  • Send requested technical documentation, datasheets, and catalogues
  • Send occasional product updates or newsletters (only with your consent)
  • Improve our website and services through analytics
  • Comply with legal and regulatory obligations
04

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Our authorized distributors, when you request a local contact
  • Technology service providers (web hosting, CRM, email services) under strict data processing agreements
  • Legal authorities where required by UAE law
05

Cookies

Our website uses cookies for analytics (via Google Analytics) and to improve user experience. You may disable cookies in your browser settings. We do not use advertising or tracking cookies.

06

Data Retention

Enquiry records are typically retained for 3 years. We retain data for as long as necessary to provide our services or as required by applicable law. You may request deletion at any time.

07

Your Rights

  • Access your data
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing
privacy@gulfoflex.com
08

Security

We implement appropriate technical and organizational security measures to protect your personal data. Our website uses HTTPS encryption for all data transmissions.

09

Contact

For privacy-related enquiries, please contact our Data Privacy Officer:

Rubber World Industry LLC

P.O. Box 2435, New Industrial Area, Ajman, UAE

privacy@gulfoflex.com

Questions about your privacy?

We're committed to transparency. Reach out and we'll respond within 2 business days.