Privacy Policy.
How Rubber World Industry LLC collects, uses, and protects your personal information.
No data sold
Ever, to anyone
HTTPS encrypted
All transmissions
Your rights
Honoured always
Who We Are
This Privacy Policy applies to gulfoflex.com and is operated by Rubber World Industry LLC (trading as Gulf-O-Flex®), registered at P.O. Box 2435, New Industrial Area, Ajman, United Arab Emirates. We are committed to protecting your personal data in accordance with applicable UAE privacy laws and international best practices.
Information We Collect
We may collect the following personal information when you use our website or contact us:
- Contact details: name, email address, phone number, company name
- Technical enquiry details: project description, product requirements
- Communication history: emails, chat records, support tickets
- Usage data: pages visited, time on site, device and browser information (collected via analytics cookies)
- Location data: country, city (inferred from IP address)
How We Use Your Information
We use your personal data to:
- Respond to product enquiries, quotation requests, and technical questions
- Process orders and coordinate delivery
- Send requested technical documentation, datasheets, and catalogues
- Send occasional product updates or newsletters (only with your consent)
- Improve our website and services through analytics
- Comply with legal and regulatory obligations
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Our authorized distributors, when you request a local contact
- Technology service providers (web hosting, CRM, email services) under strict data processing agreements
- Legal authorities where required by UAE law
Data Retention
Enquiry records are typically retained for 3 years. We retain data for as long as necessary to provide our services or as required by applicable law. You may request deletion at any time.
Your Rights
- Access your data
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing
Security
We implement appropriate technical and organizational security measures to protect your personal data. Our website uses HTTPS encryption for all data transmissions.
Contact
For privacy-related enquiries, please contact our Data Privacy Officer:
Rubber World Industry LLC
P.O. Box 2435, New Industrial Area, Ajman, UAE
Questions about your privacy?
We're committed to transparency. Reach out and we'll respond within 2 business days.